DiscountDTF.ca (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website, discountdtf.ca (the “Site”), use our services, or interact with us.  

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws and standards.

1. Information We Collect

We collect personal information from you in various ways, including:

• Information you provide directly:
  • Contact information (name, email address, phone number, shipping and billing address)
  • Account information (username, password, security questions)
  • Order information (items purchased, order history, payment information)
  • Customer support inquiries and communications
  • Any other information you voluntarily provide to us
• Information collected automatically:
  • Usage data (IP address, browser type, device information, pages visited, referring URLs, time and date of access)
  • Cookies and similar technologies (see our Cookie Policy [insert link to your cookie policy])
• Information from third parties:
  • our e-commerce platform provider
  • Payment processors
  • Other third-party service providers

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our services:
  • Processing orders, fulfilling purchases, and managing your account
  • Providing customer support and responding to your inquiries
  • Improving the Site and our services, including personalizing your experience
  • Communicating with you about your orders, account, or other important information
• Marketing and promotional communications:
  • With your consent, we may send you emails or messages about new products, promotions, and other updates. You can opt out of these communications at any time.
• Security and fraud prevention:
  • Detecting and preventing fraudulent activity and ensuring the security of our Site and your information
• Legal compliance:
  • Complying with applicable laws, regulations, and legal processes

3. Sharing Your Information

We may disclose your personal information to the following third parties:

• Service providers: Companies that assist us with payment processing, shipping, data analytics, customer support, and other essential functions. We have contracts with these providers requiring them to protect your information.
• Business partners: Companies we partner with to offer you products or services. We will only share information necessary for these partnerships and ensure they comply with applicable privacy laws.
• Legal authorities: When required by law or to protect our rights, privacy, safety, or property, or that of our users or others.

4. Your Rights

Under Canadian privacy laws, you have the following rights:

• Access and correction: You can request access to your personal information and ask us to correct any inaccuracies.
• Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
• Withdrawal of consent: You can withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.  
• Accountability: We are responsible for maintaining the accuracy and security of your personal information and for complying with this Privacy Policy.

To exercise your rights, please contact us at:

Email: contact@discountdtf.ca

5. Security of Your Information

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Physical safeguards: Secure facilities and restricted access to personal information.  
• Technological safeguards: Encryption, firewalls, and other security technologies.
• Organizational safeguards: Employee training and confidentiality agreements.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure.  

6. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.  

7. International Transfers

Your information may be transferred to and processed in countries outside of Canada. These countries may have different data protection laws. We will ensure any such transfers comply with PIPEDA requirements, including using appropriate safeguards like contractual clauses.

8. Changes to this Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date.  

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@discountdtf.ca

This comprehensive Privacy Policy is designed to be transparent and informative, providing a clear understanding of how DiscountDTF.ca handles your personal information. It is synchronized with Canadian internet standards and reflects our commitment to protecting your privacy.